Introduction
Arrowhead Advance ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or apply for a loan.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete a loan application
- Create an account on our website
- Contact our customer service team
- Subscribe to our newsletter
This information may include:
- Full name, address, and date of birth
- Social Security Number
- Email address and phone number
- Employment and income information
- Bank account and routing numbers
- Driver's license or state ID number
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and evaluate your loan application
- Verify your identity and prevent fraud
- Service your loan account
- Communicate with you about your account
- Comply with legal and regulatory requirements
- Improve our products and services
Information Sharing
We may share your information with:
- Service providers who assist in our operations
- Credit reporting agencies
- Collection agencies (if your account becomes delinquent)
- Legal and regulatory authorities when required by law
- Affiliated companies within our corporate family
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit SSL encryption for data transmission
- Secure data storage with access controls
- Regular security audits and monitoring
- Employee training on data protection
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@arrowheadusadvance.com
Phone: 1-888-200-2850
Address: Batesland, SD 57716